Privacy Policy
Effective Date: March 28, 2025
Business Name: Excel Plumbing and Rooter
Business Address: 8439 White Oak Ave Suite #111, Rancho Cucamonga, CA 91730
Contact:
info@excelplumbing.com |
(909) 945-1995
1. Introduction
Excel Plumbing and Rooter is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the California Consumer Privacy Act (CCPA), CalOPPA, and other applicable privacy regulations in the United States.
2. Information We Collect
Personal Information:
- Name
- Email address
- Phone number
- Service address
Non-Personal Information:
- IP address
- Browser and device information
- Pages visited and interactions on our website
3. How We Use Your Information
Your information is used to:
- Respond to service inquiries and schedule appointments
- Send estimates, invoices, and service communications
- Improve our website and customer experience
- Send optional marketing communications (opt-in only)
4. Sharing of Information
We do not sell your personal data. We may share your information with:
- Service technicians or subcontractors for job completion
- Third-party service providers (e.g., payment processors)
- Government or legal authorities if required by law
5. Cookies and Tracking
We use cookies and tracking technologies to analyze website performance. You may disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. External links open in a new tab.
7. Your Rights Under CCPA
California residents have the right to:
- Request a copy of the personal data we collect
- Request deletion of your personal data
- Opt out of the sale of personal data (we do not sell data)
To submit a request, contact us at info@excelplumbing.com.
8. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access or misuse.
9. Data Retention
We retain customer information only as long as necessary for our business and legal obligations.
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.
11. Policy Updates
This Privacy Policy may be updated periodically. Updates will be reflected on this page with the revised effective date.
12. Contact Us
For questions about this Privacy Policy, please contact us: